Legal
Refund & Cancellation
Effective date: July 22, 2026 · AGENTS CO., LTD.
Trials
New accounts may receive a free trial (typically 30 days) as advertised at signup. Cancel before the trial ends to avoid charges.
Cancellation
You may cancel a subscription at any time. Access continues through the end of the current billing period unless otherwise stated by the store or billing provider you used.
- App Store / Google Play purchases: cancel in the store’s subscription settings.
- Direct web billing (when available): cancel from account settings or email [email protected].
Refunds
Store-billed subscriptions are subject to Apple and Google refund rules. For direct billing, contact [email protected] within 14 days of a charge if you believe you were billed in error. Annual plans are generally non-refundable after the first 14 days except where required by law.
Plan changes
Upgrades take effect when payment succeeds. Downgrades that reduce screen limits apply at the next renewal; you may need to remove players to stay within the new limit.